Providing Operational Insight

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  • Step 1: The Build

    Business Customers Prefer Local Presence with Local Support.

    Having a Show Case Local Cloud Center for everyone to see makes a service provider's local presence and offerings even more desirable and valuable.

    NewNet Services has the necessary expertise and partners to build, modify, or expand facilities that will make your Local Cloud Center the talk of the town.

  • Step 2: Market and Sell

    Every business is unique in its operation based on its size and type of the business. And all want simple, low cost, one-stop-shopping for their operational needs.

    Local Cloud Centers can offer everything from hardware, software, and web hosting to Backup and Geek Squad services. The key is packaging it, marketing it, and selling it in a fashion that will maximize both On-Net and Off-Net Revenues!!!

    NewNet's innovative Product Catalog Tool Kit has created a Digital Package Matrix (DPM) specifically for local service providers that cater to businesses of all sizes and types.

    Newnet can be your Store Front and Outside Sales team, or just support your Digital Package through business specific Web Portals based on our DPM.

  • Step 3: Delivery

    Everyone knows it's all about margins.

    Reducing cost of delivery will equate to an increase in profits.

    NewNet's Process Optimization Engine (POE) system reduces cost of delivery by taking advantage of all automation opportunities physically and technological possible. From simple provisioning and notification to complex integration with Mobile Devices, NewNet's POE System will stream-line and automate your delivery processes.

  • Step 4: Monitor and Measure

    Everyone knows it is all about customer support and satisfaction. Don't lose a customer because of support issues. Be proactive in addressing issues before they are customer affecting. Be proactive in "touching base" with customers about new products and services.

    NewNet's Mobile Ticking System integrated with Netboss's Acuity System will ensure a high level of service assurance by identifying problems before they affect the customer. Offer your customers a real "Service Level Agreement" (SLA) and give them instant satisfaction as they see through their "custom" Web Portal the reliability and performance in real-time that is directly related to their SLA.

  • Step 5: Reporting

    Are you winning or losing?

    To stay in business, you need to have a way of knowing when you are losing and when you are winning.

    NewNet's Operational Insights Reporting Services does just that. It integrates Customer and Network data into meaningful financial and operational reports.

Breaking Cloud News

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    A cloud service agreement helps providers and users know what to expect before going into business together – but it's crucial to read the fine print and understand the different commitments for IaaS, PaaS and SaaS. The post In the fine print: Dissecting a cloud service agreement appeared firs...

Fulfillment

Integrated for efficient automation, everything a business customer needs to setup and run operations from hardware, security, accounting, email, networking, human resources, telephones

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Monitoring

Integrated for efficient automation, everything a business customer needs to setup and run operations from hardware, security, accounting, email, networking, human resources, telephones

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Reporting

Integrated for efficient automation, everything a business customer needs to setup and run operations from hardware, security, accounting, email, networking, human resources, telephones

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